Marcone Appliance Parts Center
Known for its vast selection and high quality tools for over 80 years, they are licensed to distribute tools made by almost all the world major tools and equipment manufacturers. This gives them an advantage since they are able to stock parts even for he most exclusive and rare appliances in the market and if they do not have the tool or part the buyer requires, a request from the manufacturer is made and the supply urgently delivered. Some of the top brands that Marcone stock are Bosch, Samsung, General electric, Whirlpool, Dacor among others.
Due to its large collection of parts and tools, it is an invaluable asset to servicemen and constructors who have a vast range of tools and appliances to choose from as the stores stock tools in the four divisions that are; cooling and heating category, property maintenance, installation goods as well as general appliance parts. For it to be able to do so, Marcone has licenses and has acquired memberships in associations that are relevant to its field of operations in order to learn more about the industry and ensure it operates within the laid down guidelines. They include the national Supplier Council, Preferred Vendor as well as OPS Technology among others.
Not only does Marcone stand out in terms of customer service good pricing and efficiency of service but also offer specialized services like provision of cleaning products for appliances whose parts they have supplied. Other than supplying tools Marcone has taken the business to another level with formation of the Marcone Servicers Association which offers training bent at increasing profitability to members through business and technical training. In addition to the classes the MSA gives access to discount on MATTC Technician certification, Life insurance benefits, discount on HR tools as well as discount on Flat Rate Labor Guide.
In so doing, Marcone has ensured an all round approach whereby customers think about it when it comes to solving all their repair needs as well as obtaining those hard to find replacement parts for appliances .This is also ascertained by the fact that there are Marcone stores spread all over the country and to add to the wide coverage and enquiries on specific products can be carried out over the internet. This gives it higher market coverage unlike the physical shops. This shows a well thought of strategy to keep the business ahead of competition while ensuring optimal customer satisfaction in the goods and services provided by the stores.
